How it works

From first call to go-live, one connected system.

From sign-up to launch in four simple steps — booking, the front desk, point of sale, payroll, client records, billing, texting, and the Boonora rewards network, connected, in one login.

Step 1 of 4

Tell Us About Your Business

Fill out the form on the Get started page with your business details. What type of business? What tools do you need? We'll take it from there.

Step 2 of 4

We Schedule a Call

Our team reviews your submission and schedules a discovery call to understand your needs and walk you through the platform.

Step 3 of 4

We Build Your Portal

We configure your branded subdomain, set up your POS/tools, connect your Stripe account, and populate your menu or services.

Step 4 of 4

You're Live

Log in to yourbusiness.thebusiness-lab.com and start running your business. We handle hosting, updates, and support.

Your first week

Your first week, in order.

Everything here has a lesson in the Training Portal, with the exact screens.

  1. Day 1 — log in and add your team Sign in at the staff portal, set your locations, and add staff with roles and pay rates. Everyone gets their own login; you control what each role can see.
  2. Day 2 — services, hours, and the calendar Load your services with real lengths and prices, set each provider's hours, and open your online booking page. Customers book as guests — no account wall — and the calendar, confirmations, and reminders run the front desk for you.
  3. Day 3 — clients and billing Import or add your client list. Every client has one file: contact, notes, visits, balance, cards on file. Send a bill by text or email in two clicks; take payment at the counter or by pay link.
  4. Day 4 — the register Set up your catalog and ring your first sale on the point of sale. Cash, card, or Boonora rewards — one screen. If you serve food, the kitchen display shows orders as they land.
  5. Day 5 — payroll and time Staff punch in and out from their phones; you review hours, approve, and run pay by check or direct deposit from your own bank. Your books stay yours.
  6. Week 2 — switch on Boonora Turn on the rewards network: set your earn rate and your first special, and let the other businesses on the network start sending you customers.
Get started

Tell us about your business. We'll take it from there.

From sign-up to launch in four simple steps.

Prefer to talk first? Call 248-775-5058 or email support@thebusiness-lab.com.